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Posted: July 2010
Position: 2 Inside Sales Representatives
Location: 1 - Toronto, Canada, 1 - Sterling, VA
DDi Toronto Corp. and DDi Sterling Virginia are currently searching for one Inside Sales Representative at each location.

The individual in this position is responsible for maintaining a positive relationship between DDi, Inc., and its customers. The Inside Sales Representative will build strategic customer relationships by means of proactive interaction to meet business goals. Positive and energetic customer interface will encompass the majority of the workday in the form of telephone, e-mail and fax communications in an effort to succeed in gaining the opportunity to complete a customer’s order and increase the revenue of the corporation.


  • Duties and Responsibilities:
  • Quote from drawings or information supplied by customers to adequately book orders.
  • Establish and maintain standard pricing levels at quotation.
  • Negotiate and follow up on sales quotations to secure and book job orders.
  • Address, resolve and communicate customer issues concerning manufacturability of products.
  • Complete error free order entry into pre-established software and systems.
  • Track job orders from booking to product release.
  • Understand and maintain database of records for backlog reconciliation.
  • Efficiently resolve issues with front end engineering to insure product releases are accurate and timely.
  • Communicate with manufacturing departments to resolve on time delivery and quality issues.
  • Maintain complete and accurate customer contact information.
  • Meet and achieve daily goals.
  • Provide and interpret reports on sales activities and objective measurements.
  • Develop, solicit and generate new customer accounts.
  • Maintain an organized work area.
  • Balance workload to meet goals.

Essential Knowledge and Skills:

  • 3 - 5 years experience in an inside sales environment; preferably in the printed circuit board industry
  • College diploma or Bachelor’s degree preferred.
  • Project independence, motivation and a success driven approach to complete responsibilities and meet goals.
  • Exceptional interpersonal skills with the aptitude to adjust the message to match the audience.
  • Customer-centric focus combined with above average written and verbal communication skills.
  • Must clearly understand technology associated with manufacturing high technology circuit boards.
  • Ability to work under pressure and prioritize tasks.

Please send your resume for the Toronto, Canada position to:
Gemma Risto
Human Resources Manager


For the Sterling, Virginia position send your resume to:
Seema Arora

HR Business Partner
DDi Global Corp.
703-652-2210


For over thirty years DDi has been a leading provider of time-critical, technologically-advanced electronic engineering services. Headquartered in Anaheim, CA, DDi and its subsidiaries offer PCB engineering, fabrication and manufacturing solutions to leading electronics OEMs and contract manufacturers worldwide from its seven facilities across North America. For additional information please view our website at www.ddiglobal.com.


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