Vi Technology (VIT) is honored to receive the prestigious Frost & Sullivan 2009 North American AOI Equipment Customer Value Enhancement Award for its consistent focus on providing value to customers in the AOI equipment market.
Each year, Frost & Sullivan presents Customer Value Enhancement awards to companies whose solutions have provided clients with the highest value-to-cost ratio. The winning solution is ranked for its features and competitive advantage in the industry. On revealing exceptional responses to the needs of customers, the solution continues to improve the up-time for the process, thereby positively impacting the profitability of customers.
Frost & Sullivan Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis and extensive secondary research in order to identify best practices in the industry.
"Vi Technology has shown tremendous responsiveness to customer needs and continually focused on long- and short-term customer profitability goals," says Frost & Sullivan Research Analyst, Anupam Srinivasan. "With its revolutionary technology, the company's 5K series has found widespread acceptance among OEMs and electronic manufacturing services companies, enabling Vi Technology to establish a leadership position in the highly-competitive AOI market."
"Receiving this award is a real privilege for our customer-oriented strategy. Our mission is to serve our customers worldwide to reach our Total Customer Satisfaction goals. This reward confirms that we are working on the right way to achieve it. I share this reward with each employee of the company as they work very hard every day to serve our customers in the best possible way. Thank you to VIT's team and to Frost & Sullivan for recognizing our efforts. I also want to offer special recognition to each of our customers who inspire our technology advancements," says Jean-Yves Gomez, CEO.